Credit hire is a service that provides you with a replacement vehicle after a non-fault accident. The vehicle is provided on a credit basis and the cost is recovered directly from the at-fault party's insurer. If the insurer does not settle, you may be liable for the hire charges.

Do I qualify for a replacement vehicle?

If you've been involved in a non-fault accident and your vehicle is off the road, you qualify. We assist both taxi drivers and private individuals across the UK.

How quickly can I get a replacement vehicle?

In most cases, we can arrange a replacement vehicle within 24 hours of your claim being accepted. We understand that being off the road costs you money, so we act fast.

What types of vehicles do you provide?

We offer an extensive fleet across three categories. Our taxi fleet includes Toyota Prius, Toyota Corolla, Mercedes E-Class (prestige), 9-seater Mercedes Vito, and 7-seater Volkswagen Sharan. Our private car fleet features Audi A3, VW Golf, Toyota Auris, and Vauxhall Corsa. For sports and performance, we have Range Rover, Aston Martin DBX, Porsche Cayenne Turbo GT, Porsche Macan, and BMW M5.

Do you handle vehicle repairs as well?

Yes. We work with a trusted network of approved body shops to manage your vehicle's repairs from start to finish, ensuring high-quality work and a smooth process.

What about vehicle storage?

If your vehicle needs secure storage while awaiting inspection or repair, we arrange that too. Your car is kept in a monitored, safe facility giving you complete peace of mind.

ICC Taxi Claims

Keeping You Moving After a Non-Fault Accident

At ICC TAXI CLAIMS, we provide reliable credit hire vehicles for private individuals and taxi drivers while their vehicle is off the road. From replacement vehicles to repairs and storage, we handle the details so you can stay focused on what matters most.

Get a Replacement Vehicle

Trusted by 500+ taxi drivers & private individuals across the UK.

White car traveling on a clear highway in Hatfield, England with scenic trees

Why Choose Us

6 Reasons to Use Us

Fast replacement vehicles to keep you on the road after a non-fault accident, with specialist support every step of the way.

Fast Replacement Vehicles

We provide quick replacement vehicles to keep you on the road after a non-fault accident, minimising disruption to your life and livelihood.

Support for Taxi Drivers & Private Individuals

Whether you're a professional taxi driver or a private individual, our service is tailored to meet your specific needs after a non-fault accident.

Specialist Credit Hire Service

We specialise in credit hire and accident management, so you get expert support from a team that truly understands the process.

Trusted Body Shop Network

Access our wide network of trusted body shops for quality repairs, ensuring your vehicle is restored to the highest standard.

Secure Vehicle Storage

We arrange secure vehicle storage while your car waits for inspection, keeping it safe and protected at every stage.

Hassle-Free Process

From start to finish, we handle everything for you. A smooth, hassle-free experience so you can focus on what matters most.

Our Services

3 Services We Offer

From credit hire vehicles to repairs and secure storage, we handle everything after your non-fault accident.

Credit Hire Vehicles

We provide a like-for-like replacement vehicle on a credit hire basis after a non-fault accident, so you can stay on the road while yours is being repaired. Our fleet includes Toyota Prius, Toyota Corolla, Mercedes E-Class, 9-seater Mercedes Vito, and 7-seater Volkswagen Sharan — covering everything from private cars to people carriers.

The vehicle is provided on credit and the cost is recovered directly from the at-fault party's insurer. If the insurer does not settle, you may be liable for the hire charges. Whether you're a taxi driver who can't afford to lose a day's earnings or a private individual who needs their car for daily life, we ensure you're back on the road as quickly as possible.

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Vehicle Repairs

Through our trusted network of approved body shops, we arrange high-quality repairs for your vehicle after an accident. From minor scratches and dents to major structural damage, our approved repairers ensure your car is restored to its pre-accident condition.

We manage the entire repair process on your behalf — from the initial assessment through to completion. This includes coordinating with the at-fault party's insurer, arranging any necessary parts, and keeping you informed at every stage. All repairs come with a guarantee for your complete peace of mind.

Secure Vehicle Storage

If your vehicle cannot be driven after an accident, we arrange secure storage in monitored, professional facilities while it awaits inspection or repair. This ensures your vehicle is protected from further damage, weather, and theft during a vulnerable time.

Storage costs are recovered from the at-fault party's insurer. We also coordinate the transfer of your vehicle from storage to the repair shop when the time comes, removing one more hassle from your plate.

Same-day vehicle delivery

We understand that every day without a vehicle costs you money. That's why we aim to get you a replacement vehicle on the same day as your claim.

Claims handled for you

We manage the entire claims process on your behalf, dealing directly with the at-fault party's insurer so you don't have to.

Dedicated support

From your first call to the return of the hire vehicle, you'll have a single point of contact who knows your case inside out.

Testimonials

Our customers love us

ICC Taxi Claims had me back on the road within 24 hours. After my non-fault accident, they sorted everything — replacement vehicle, repairs, the lot. Couldn't recommend them enough.

Tariq M

Taxi Driver, London

I was worried about losing income after someone went into the back of my car. ICC sorted a like-for-like replacement vehicle the same day. Professional service from start to finish.

James W

Private Hire Driver

As a black cab driver, being off the road isn't an option. ICC understood exactly what I needed and handled everything with the other party's insurer. Top-notch service.

Ahmed K

London Black Cab Driver

After my accident, I had no idea what to do. ICC guided me through the whole process — credit hire vehicle, body shop repairs, and they dealt with all the paperwork. Stress-free.

Susan R

Private Individual

Brilliant service. Got a replacement vehicle quickly, and the repairs were done to a high standard. The team kept me updated throughout. Would definitely use again if needed.

Davinder S

Taxi Driver, Birmingham

Need a replacement vehicle after a non-fault accident?

We'll get you back on the road quickly, with the entire claims process handled for you.

Get a Replacement Vehicle

FAQ

Frequently Asked Questions

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